Vicky's CV
Vicky Varghese
Logistics, Supply Chain & Operations Professional
Profile summary
Accomplished Logistics, Supply Chain & Operations Professional with 7 years of progressive experience in order management, international shipping, and vendor coordination across 3 organizations. Track record of directing operations for global enterprise clients, managing international shipments, fulfillment processes, and service level agreement adherence using ERP systems and Power BI. Dedicated to applying process improvement methodologies and logistics expertise to maintain supply chain efficiency.
Career highlights
Logistics and Order Management: Directed order management and logistics operations for global enterprise clients, managing international shipments, fulfillment processes, delivery tracking, and service level agreement adherence.
Team Leadership and Distribution: Directed operations for educational product distribution by overseeing a team of 10 members and coordinating daily logistics priorities across multiple regions.
Supply Chain and Vendor Operations: Managed supply chain workflows and vendor operations by coordinating with Procurement Service Officers to maintain inventory levels, track fulfillment schedules, and process purchase orders.
Process Improvement Certification: Completed Lean Six Sigma Green Belt certification to support process improvement methodologies within supply chain and operations environments.
Key skills
Professional experience
Directed order management and logistics operations for global enterprise clients including Microsoft. Managed international shipments, fulfillment processes, and delivery tracking while overseeing SLA adherence.
- Processed international shipments and order fulfillment using ERP systems.
- Executed Return Material Authorization processes within the logistics operation.
- Tracked operational performance and KPIs using Power BI dashboards and Advanced Excel reporting.
- Refined operational workflows and delivery timelines to maintain SLA adherence.
Managed distribution operations for educational products, directing a team of 10 staff members and aligning daily logistics priorities across regional networks. Supervised warehouse workflows, order processing, and shipment tracking to keep supply chain operations running.
- Dispatched international orders to multiple countries via DHL using DDP and DAP delivery terms alongside required shipping documentation.
- Maintained operational reports and supported inventory monitoring while managing order processing, shipment coordination, and dispatch tracking.
- Collaborated with internal teams to refine supply chain delivery processes and partnered with delivery providers for customer fulfillment.
Directed supply chain workflows and vendor operations, coordinating with Procurement Service Officers to maintain inventory levels, track order fulfillment schedules, and process purchase orders.
- Created item card requests and entered order details including vendors, quantities, and prices into internal databases.
- Reviewed quality of purchased products, including quality documents and certificates such as CE.
- Maintained updated records of purchases, deliveries, and invoices, and prepared purchase reports including cost analyses.
Education
Operations